Ditching DSL
As some of you know, my beloved ISP was bought by a significantly less-beloved ISP. I didn't immediately jump ship because messing around with your internet connection is a pain and I wanted to give this new company a chance. Plus, honestly, it seemed like cable was going to be more expensive.
Well, in theory, things have been just fine at home. But gads, at work, it's a total pain in the arse. They claim to be super service oriented, but in reality, they seem to be snide nickel and dimers. Feh.
After receiving a snotty response to my email asking them to justify the $390 worth of charges on my company's latest invoice (they claim it's easier to bill me first, then take it off my bill if I don't want the service -- uh yeah, easier in the same way that it is to sign up for a free credit card promotion) I called up TimeWarner and ordered a switch for my home access.
It may be messy to switch. It may mean my email is a little hosed for a while. It may mean that my web site goes down temporarily while I find a better hosting solution.
But it also means a little less money in these bastards pockets.
posted by SMitch at 12:09 PM
3 Comments:
I switched after Qworst and Cisco got into a finger-pointing match over who should fix my DSL router's denial-of-service attack vulnerability. Cisco told me that they couldn't work with me because it was a Qwest customer router; Qwest told me they couldn't work with me because it was Cisco's job to fix the problem.
In the end, I went with Roadrunner. Of course, that also means I can go with Vonage for phone service over my Roadrunner connection and keep my same phone number while I lop off the last direct connection remaining to Qworst that I have.
1:53 PM
I didn't opt to change the phone thing ... yet. We'll see. In all honesty, for once, Qwest has not been the bad guy!
2:07 PM
You can determine High Speed Internet business and residential options from nearly every national service provider at www.Connected-Planet.Net for your exact location.
10:49 AM
Post a Comment
<< Home